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I see USDC in my Portfolio, but not in my wallet. What do I do?

GigaStar
Updated

GENERAL

Before looking for USDC in your wallet, ask yourself these questions:

  • "Did I ever log into the GigaStar Portfolio to connect my wallet?".
    • If you never connected your wallet, check this article out!
    • You need to have connected your wallet at least once so that we can capture the wallet address and be able to make distributions to it!
  • "Did I wait till the next revenue distribution cycle?".
    • Regardless of when you connect your wallet to the Portfolio, any CRTs and potential revenue  will not associate with your wallet until the next distribution cycle runs. This happens on or after the 25th of each month. So if you connect your wallet on the 1st, 5th, etc. of the month, you will have to wait at least until the 25th of that month to see anything in it.
    • GigaStar sends investors email notifications when the distribution cycle is completed every month. After you receive the notification, check your wallet!

If you answered "YES!" to the above, and your USDC is still not showing up, continue reading! If you answered "NO" to either, you should wait until you can answer "YES" to both.

 

WALLET SPECIFIC SETUP

MetaMask

  • CHECK / SWITCH THE NETWORK
    • MetaMask wallets by default don't have the Polygon Mainnet enabled, and since distributions are in USDC on Polygon, you will need to enable it. 
    • To check for and enable the network:
        • Open up the wallet and make sure you are on the "Tokens" tab. Look for a drop-down right below that that says "All Networks", or "Popular Networks":


           
        • Look for "Polygon Mainnet". If it's not enabled, it will be in the "Additional networks" section on the bottom. Once you find it, click on the "+" next to it to enable it.
        • You can now select it to filter the wallet to just assets on Polygon (recommended), or you can just leave it on "All popular networks" which will include Polygon. Either option is fine.

Trust Wallet

  • In the "Home" tab of the wallet, scroll down and click on "Manage crypto".



  • Click on the "All Networks" dropdown, and select "Polygon" as the network.

  • Type in "USDC" in the search bar, look for "USDC Polygon, Native USD Coin (PoS)", and enable it.

  • Go back to you "Home" screen. USDC on Polygon should now be there.

 

 

 

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